Quick Solutions

Find quick solutions to urgent questions related to your work with Backstage. Get clear answers to common questions in one place.

What's New

Combined Search in the Webshop: In addition to media assets and series, users can now search and filter offers. Contact us to enable this feature.

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Impersonate user (secure and credential‑free)

This feature lets Admins temporarily step into a user’s view to check UI behavior and quickly identify configuration problems, without ever needing the user’s credentials. To use it, open a user record in Sales, Purchasing, or Administration. Then go to the Accesses tab, open the Manage Access menu, and select “Login with this Webgate access” or “Login with this Backstage access.”

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